Knowledgebase Articles
- Top 5 Ways to Locate Missing Drivers
- How to Roll Back Drivers
- Troubleshoot and Repair Driver Conflicts
- Find Out What Driver Version You Have
- About Driver Incompatibility Warnings
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Driver Wizard Support
February 4, 2012 - License Activation Difficulties
After a recent server update, we've had sporadic reports of customers having difficulty activating Driver Wizard. Please contact support via the request form (bottom of page) if you have purchased Driver Wizard and are within your license period, but are now unable to fully activate it or download drivers.This issue may affect customers who purchased prior to December 7, 2011.
We are currently in the process of proactively contacting anyone affected by this event to reissue new keys and sincerely apologize for any inconvenience.
Best regards,
The Driver Wizard Team
Welcome to DriverWizard.org Support. Here you'll find Driver Wizard FAQ's and support contact information.
Support FAQs
How do I upgrade to Driver Wizard Professional 11
First, please insure you've installed Driver Wizard from the link in your upgrade email.
Once installed, open Driver Wizard, and then immediately close the scan dialog box in the location shown below:
Then, from the Driver Wizard 'Help' menu, select 'Enter code...'
Enter your name, and your license code which should start with B7.....
That's it!
I've lost or haven't received my registration key to activate Driver Wizard. How do I get one?
License keys and product registration details are provided in two ways:- Via the "Thank You" or confirmation page you see when you've completed the checkout process.
- In a post-purchase email message sent to you by our automated checkout platform, SafeCart.
If you need assistance locating your registration key please call us at 1-855-432-0727 and we will work to quickly assist you with registration or installation. You may also find registration details via the purchase lookup tool here.
What operating systems does Driver Wizard Professional work on?
Driver Wizard is fully compatible with Windows 7, Vista, Windows XP, Windows Server 2003, Windows 2000, Windows ME, Windows 98.
I have downloaded and installed the most recent version of all drivers provided by Driver Wizard, but the program still prompted me to update one driver.
If you have installed the newest version driver of a device, but this driver still appears in the update list, this may occur if 1. this is a mother board driver package or 2. this driver package contains multiple devices drivers. To prevent this driver from showing up in subsequent scans, select 'Don't show this update again' checkbox under installed drivers.
Other Inquiries
For support inquiries outside of those listed above, please send your request via the contact form below and our support team will be in touch as soon as possible.
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